Personal: CaixaBank’s public HolaBank non-resident account page states that online service is for non-Spanish residents who hold one of the listed nationalities and reside in Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Iceland, Italy, Luxembourg, the Netherlands, Poland, Norway, Portugal, Sweden, Switzerland, or the United Kingdom. Spanish citizens living in these countries may also apply. The page lists an identity document or passport, name and address, and proof of income/employment depending on the country as account-opening documents; applications are subject to identity verification. The webpage does not confirm acceptance of non-residents outside this publicly listed nationality and country scope or with special combinations of nationality, residence, and tax status; CaixaBank must confirm in writing. There is also an online account for foreign customers living in Spain. The official page requires an NIE, a mobile phone capable of receiving SMS, and a device with a camera, and describes video identity verification. The resident-product page states that customers who already have Spanish residence may apply online from other countries, but this must not be extrapolated to mean that all non-residents can open accounts remotely. None of this constitutes a commitment to approve an account (s1).
Personal information publicly disclosed or identified
- The bank’s official HolaBank page for nonresidents lists the applicant’s name, address, and valid identity document or passport.
- The bank’s official HolaBank page for nonresidents lists proof of income or employment; the specific documents required vary by country of residence and occupation/income category. The page advises checking the document list for the relevant country, but not all country-specific attachments could be verified from the public pages reviewed.
- The bank’s official page states that identity verification is conducted online by video; after signing the agreement, the applicant must visit a branch in Spain within 6 months with valid identification or a passport to complete in-person verification.
- Preparing for Spanish tax compliance (not a public CaixaBank product document checklist): Prepare a complete, accurate residential address, all tax-residence jurisdictions, and the corresponding tax identification numbers so the financial institution can obtain a CRS tax-residency self-certification. The bank will confirm the specific forms of tax number and proof of address it accepts.